SOFTWARE · APP · HARDWARE · AI

Your place for experiences.
One system for everything
behind it.

Manage bookings, tickets, front desk and food & beverage in one place. With your fully customised app – and, if you wish, matching hardware and AI-supported operations from a single source.

100% custom appNo hidden costsNo per-booking software fees
Guests at the café counter of a modern padel club
One visit. Many possibilities.
Court booked. Coffee to go with it.This is what a connected visit feels like.
PADEL & TENNISJUMP & INDOORCLASSES & APPOINTMENTSWELLNESSSURFEVENTS

01 / YOUR OFFER. YOUR RULES.

As versatile as
your venue.

A court needs a free slot. A jump session needs free spots. An event needs the right ticket. Your software has to know the difference.

BOOKINGS THAT FIT YOU

Every court.
At the right time.

Padel, tennis or volleyball: guests pick a court and a playing time. Your team keeps an eye on occupancy, equipment and bookings.

  • Organise courts and time slots
  • Combine single bookings, passes and subscriptions
  • Offer rental rackets right away
See it for my venue ↗
Your club Interactive example
Padel court with racket and balls
YOUR NEXT MATCHPadel Court 02Indoor · 60 minutes · up to 4 people
Choose a playing timeSample day
Pick a free time.
Product illustration · not a real booking

02 / YOUR CUSTOM APP

Your app. Your brand.
Your guests.

100% custom-designed: your offers, bookings and perks in your own brand world. From the next free court to the next visit.

YOUR LOOK. YOUR EXPERIENCE.

A familiar place.
Always at hand.

Your name, your colours, your offers. That's how your venue stays present between visits, too.

Get to know my app ↗

Three glimpses of your app Swipe →

HAFENCLUB

Hi Alex.

Padel courtYOUR NEXT MATCH

Off to the court.

17:0018:0019:00
01 / BOOK
HAFENCLUB

Your ticket.

PADEL & FRIENDS

You're in.

24 October · 5:30 pm

Invalid sample barcodeDEMO TICKET

Ready at the entrance in an instant.

02 / ARRIVE
HAFENCLUB

Good to see you.

Cappuccino as a sample loyalty perk

Your visit counts.

✓ ✓ ✓ ✓ ○

One more visit until your coffee on the house.

03 / COME BACK
Designed product illustrations · sample customer brand
YOUR CLUBCheckout · example
Play padel, then relax in the club café
YOUR BOOKING

Time for your next match.

Padel Court 02Sat, 24 October · 6:00–7:00 pm€32.00
2 rental rackets€6.00
Total€38.00

Sample prices · no payment

EXPRESS CHECKOUT

Anticipation turns into a booking.

Keep checkout short: with the right express payment options, guests re-enter less data. Every step saved counts – especially on a smartphone.

Available payment methods depend on the payment provider, device and venue.
9:41
Apple Wallet•••
YOUR CLUBEVENT TICKET
Padel club as the cover image of the sample ticket

Padel & Friends

Match. Music. Enjoy it together.

DATE24 OCT
DOORS5:30 PM
GUESTAlex Morgan
TICKETStandard
Decorative sample barcode, not a valid ticketDEMO · NOT A VALID TICKET
Designed preview · not an original app screenshot

WALLET TICKETING

Open the ticket. Start the experience.

Save tickets straight to Apple Wallet or Google Wallet. At the door, the pass is right there – no digging through confirmation emails.

Wallet ticketing adds direct access to the ticket to your custom app.

HARDWARE DIRECTLY FROM FITNESS NATION

On site, too,
everything comes together.

From the entrance to the drink after the match: we supply matching hardware and connect it to your digital operations.

fitness nation SMART ACCESS

SMART ACCESS

Arrive. Check in. Get going.

Gates and check-in for controlled access to your facility.

fitness nation SELF-SERVICE

SELF-SERVICE

More service. Less waiting.

Terminals for tickets, bookings and sales right on site.

fitness nation DIGITAL LOCKS

DIGITAL LOCKS

Stow away. Switch off. Enjoy.

Digital locks make your lockers easy to use and manage.

fitness nation SMART VENDING

SMART VENDING

The extra right where the experience is.

Sell drinks, snacks and accessories via self-service.

Expandable to match your concept. BODYCHECK for fitness and coaching. Displays and entertainment for information and atmosphere.

Explore hardware ↗

Hardware is configured to suit your location and listed separately in the quote.

03 / YOUR FRONT DESK. YOUR COMMAND CENTRE.

At the front desk
everything comes together.

Check in. Rebook. Sell. Take payment. Front desk software for real everyday operations – including food & beverage and shop.

fn | Sports Counter Location: HafenclubInteractive product illustration
SALES & RECEPTION

Anything else?

JL

Tap a product to put together a sample sale.

Booking & check-in

Find guests, record attendance and edit bookings.

Food & drink and shop

Bring drinks, snacks, rentals and merchandise together in one sale.

Till & receipts

Bundle payments, receipts and end-of-day closing into the front desk workflow.

Team & overview

See roles, sales figures and locations together.

We align POS hardware, payment integration and country-specific requirements for your location.

04 / AN APPOINTMENT BECOMES A HIGHLIGHT

Full programme.
Simply booked.

Kids' birthday, padel tournament or surf weekend: sell experiences as a package. With the right ticket, a participant limit and the extras that belong with it.

01

Tickets & quotas

Structure ticket types and available places for your event.

02

Groups & packages

Combine activity, equipment and catering into one offer.

03

Entry & guest list

Have bookings and participants at hand on the day of the event.

YOUR CLUB PRESENTSSAMPLE EVENT
Padel and socialising at the sports club
PLAY.
MEET.
REPEAT.

Padel & Friends

Match. Music. Enjoy it together.

YOUR EVENT PACKAGETournament + welcome drinkWallet ticket · guest list · check-in
YOUR CLUB / YOUR PERKS

A good visit.
One more reason
to come back.

3 of 5 visitsSample programme
Your next moment of indulgence.

2 more visits until your coffee on the house.

Illustration of a freely configurable loyalty programme.

05 / NOT JUST GUESTS. REGULARS.

The next visit
starts with the last one.

Make loyalty tangible. Combine your offers with perks that suit your venue – and give your community a good reason to come back.

  • Your brand stays present.Booking and offers in your own digital brand world.
  • More reasons to return.Memberships, multi-passes, vouchers and loyalty perks.
  • Communication that fits the guest.Visits and interests as the basis for fitting offers.

AI ENGINEERING / FOR AUTONOMOUS OPERATIONS

Your business
thinks ahead.

We develop AI-supported workflows tailored to your business: for guest service, better decisions and less manual routine. Step by step towards more autonomy.

HOW IT CAN WORK TOGETHER

One request. One clear workflow.

Example: a guest wants to change their playing time.
  1. 01 / AI UNDERSTANDSClassify the request

    The AI recognises the rebooking request and asks for missing details.

  2. 02 / SYSTEM CHECKSApply the rules

    Availability and rebooking conditions determine the possible options.

  3. 03 / WORKFLOW ACTSProcess the confirmation

    Once the guest agrees, the booking and access rights are updated in the agreed setup.

  4. 04 / TEAM TAKES OVERResolve exceptions

    Unclear cases go to your team with context. You set the boundaries.

SUPPORT

Less routine.
More time for guests.

AI helps with recurring questions about offers and procedures. Personal matters stay with your team.

EXAMPLE: GUEST QUESTION“What do I need for my first surf session?”

Prepare an answer based on the information you have stored.

ANALYTICS

Numbers turn into
next steps.

Look at bookings, utilisation and sales together. AI helps make patterns understandable and spot starting points.

EXAMPLE: YOUR OVERVIEW“Which times are booked less often?”

Spot weaker time slots and consider a suitable offer.

RETENTION

The right reason
to come back.

Understand visiting behaviour and find the right audiences for win-back offers – linked to your loyalty programme.

EXAMPLE: WIN-BACK NUDGE“Who hasn't visited us in a while?”

Prepare a fitting invitation for your approval.

You stay in control. Data sources, access rights and approvals are defined for your business; outreach is based on the respective consents.

ONE PARTNER FOR YOUR SETUP

One location today.
More possibilities tomorrow.

We plan software, app, hardware and AI to fit your workflows. Data migration, payment channels and the rollout are agreed together before launch.

Discuss the setup ↗

VOICES FROM SPORT & WELLNESS

Different places.
A shared standard.

Preview: the following texts are suggested wording and not yet approved customer statements.

RHEINRIFF Draft for approval
“People come to us for sport, connection and special experiences. We want that same connection behind the scenes: booking, reception and sales should work as one continuous flow. Fitness Nation's connected approach fits that ambition.”
Patrick SchneiderManaging Director · RHEINRIFF
well one Draft for approval
“For us, a good experience starts with the booking. Our own app, simple processes and a personal touch should feel natural to our guests. The combination of an individual brand world and connected operations is what makes Fitness Nation particularly interesting to us.”
Moritz MühleckManaging Director · well one

GOOD TO KNOW

Your questions.
A clear start.

Does Sports also suit mixed venues?

That's exactly what the concept is for: courts, classes, open training times, wellness, events and sales in one shared experience world. In our conversation we check the booking rules and modules your combination needs.

Can I replace my existing system?

Together we review available exports, guest and contract data, credit balances and payment integrations. Scope, timing and effort of the migration are defined before the switch.

What does the front desk and F&B solution include?

The focus is on check-in, booking management and the sale of services, food & beverage and merchandise. Which payment methods, receipt printers, till closings and other workflows your setup needs is clarified in the demo.

Do you also supply the hardware directly?

Yes. We supply gates, self-service terminals, digital locker locks, smart vending and other hardware directly. We review existing infrastructure, integration and costs together and list them in the quote.

Is the app tailored to my brand?

Yes. Your app is designed 100% individually for your venue. Your brand and your look shape the experience – from your offers to the booking.

Do I pay for every single booking?

No. With fitness nation | Sports there are no per-booking software fees. More bookings don't automatically increase your software costs.

How do the app, wallet and Express Checkout work together?

Your custom app bundles offers and bookings. Apple Wallet and Google Wallet keep tickets ready for entry. Express Checkout simplifies payment. We'll show you in the demo which ticket types and payment options your setup supports.

What does the AI handle – and what does my team handle?

Our AI engineering combines guest service, analytics and individually developed workflows. Which data and processes are included is defined together. Your team decides on approvals and takes over personal or complex matters.

What does fitness nation | Sports cost?

Your quote depends on your locations, modules and requirements. All agreed services and costs are listed transparently in advance. No hidden costs. No per-booking software fees.

YOUR BRAND. CLEAR TERMS.

100 %

Your custom app.

Fully tailored to your venue and your brand identity.

0 €

Per-booking software fees.

More bookings. Without per-booking software costs.

100 %

Transparent costs.

You know in advance what your setup costs. No hidden costs.

YOUR NEXT STEP

Show us your business.
We'll show you
the possibilities.

A demo along your workflows. Together we plan software, your app, matching hardware and the next steps towards automation.

Opens your email program with your request.
Or directly: info@fitness-nation.com

YOUR PREVIEW

Your sample booking

This is an interactive product illustration. Nothing is booked or paid.